Nonprofit and Social Sector

Monitor works with nonprofit and social sector organizations that are engaged with some of the biggest and most complex social issues of our day. We help nonprofits make innovative, step-function changes in their mission-related performance.

In recent years Monitor has worked on over 100 nonprofit-related projects around the world. We leverage our resources to amplify and accelerate the public benefit created by innovative private actors -- citizens, nonprofit organizations, philanthropists, and corporations. We help to transform how complex social issues are addressed.

Managing Your Innovation Portfolio

Bansi Nagji and Geoff Tuff April 19, 2012 Article

In this Harvard Business Review lead feature article, Bansi Nagji and Geoff Tuff of Monitor make the compelling argument that organizations should manage for "Total Innovation." A carefully balanced innovation portfolio is important for long-term, sustained growth; it helps companies outperform their competitors and potentially achieve a premium recognized by the capital markets.

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Embracing Complexity: Building Innovation Capabilities for Your Organization

Geoff Tuff, Amelia Dunlop, Brian Quinn and Helen Walters March 21, 2012 Video

In this recording of Monitor’s recent webcast, "Embracing Complexity: Building Innovation Capabilities for Your Organization" Monitor thought leaders discuss how to frame growth challenges holistically. They detail practical methods to develop more systematic and structured approaches to innovation. Watch this webcast to glean new insights on how to build both the robust structures and the internal systems to provide reliable, repeatable growth and innovation.

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Dynamic Strategy Implementation: Delivering on Your Strategic Ambition

Amelia Dunlop, Vincent Firth, and Robert Lurie March 7, 2012 Article

Most strategies fail in the implementation phase, and the problem can be traced to three factors: a failure of translation, a failure of adaptation, and a failure to sustain change over the long term. Amelia Dunlop, Vincent Firth, and Robert Lurie discuss key elements of a dynamic approach to strategy implementation—one that overcomes the limitations of traditional approaches—and how it has helped leading enterprises deliver more effectively on their strategic ambition in this paper from the Monitor Perspectives series.

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Bridging the Gap: The Business Case for Financial Capability

Anamitra Deb and Mike Kubzansky March 5, 2012 Article

Between 500 million and 800 million of the world’s poor now have access to finance—but only one in four have been taught how to use their access wisely and to their advantage. In this study commissioned by the Citi Foundation, Monitor’s Anamitra Deb and Mike Kubzansky survey the landscape of old and new financial education models, analyze whether they have a business case and make recommendations on a shared agenda for the field to benefit all financial inclusion stakeholders—including consumers, financial institutions, policy makers and donors, and educators.

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Using Stories for Advantage: the Art and Process of Narrative

Doug Randall and Aaron Harms January 23, 2012 Article

“Effective stories that win both listeners’ hearts and minds are critical communications tools that can enable leaders to achieve difficult strategic goals,” write Doug Randall and Aaron Harms in an article in Strategy & Leadership magazine. The onus is on leaders—not their audience—to deliver a successful narrative that transfers meaning and motivation. The authors warn executives that their strategy initiatives are at risk every time the message they deliver is not convincing or clear.

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Scenario Thinking Applied to the Global Economic Outlook

Peter Schwartz, Jonathan Star, Nikhil Prasad Ojha December 31, 2011 Article

The global economy faces serious risks of a second “great recession” if world leaders fail to cooperate on solutions to prevent “near-term economic divisions to devolve into deeper-seated geopolitical divisions,” write Peter Schwartz, Jonathan Star, and Nikhil Prasad Ojha in The Times of India newspaper. In this piece that demonstrates scenario thinking, the authors project the global economy is likely to go through a near-term period of low growth. The long-term prognosis then depends on the actions—or failures—of leaders to respond.

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Rockefeller Foundation to Foster Impact Sourcing in Africa: Poverty Reduction through ICT Jobs

Monitor and Rockefeller Foundation June 17, 2011 Article

A new report funded by the Rockefeller Foundation estimates that the field of Impact Sourcing, employing socioeconomically disadvantaged people in Business Process Outsourcing (BPO) centers, is currently $4.5 billion and has the potential to reach $20 billion and employ 780,000 by 2015. The report, conducted by Monitor Group, suggests a strong business case for Impact Sourcing, which can provide high-quality, reliable services at prices that are at least competitive with traditional BPO centers and, in some cases, almost 40 percent lower than what traditional providers can offer.

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Actually Doing More with Less: Avoiding the Traps of Traditional Budget-Cutting

Bruce Chew, Josh Lee and Jessica Watson June 16, 2011 Article

Agencies and departments at all levels of government are facing increased pressure to cut costs and become more efficient. In this article, leaders of Monitor’s High-Performance Bureaucracy® practice explain how to avoid the traps of traditional budget-cutting, and outline the three keys to “doing more with less.”

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Monitor Group’s Survey of Social Entrepreneurs

Monitor June 14, 2011 Article

Successful societies are not only characterized by economic prosperity and political stability, but also by a vibrant social sector, one which works to ensure that the maximum number of citizens share in society’s benefits. One of the most important forces in building a robust social sector is the presence of social entrepreneurs, individuals and teams who create and build new organizations offering innovative solutions to unmet social needs.

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Promise and Progress: Market-Based Solutions to Poverty in Africa

Michael Kubzansky, Ansulie Cooper and Victoria Barbary May 24, 2011 Article

This report, one of the most comprehensive analyses ever undertaken of financially sustainable enterprises that address challenges of poverty, shows conclusively that market-based solutions make a significant difference in the fight against poverty by delivering social impact in a sustainable way, at scale.

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