Retail

We address strategic issues in retail such as consolidation, localization, expansion into developing markets, new retail business models including online, enhanced services and loyalty programs, and store format renewal based on a deep understanding of consumer behavior.

We also work with our clients on merchandising and category strategies, store design, integration of the customer experience across multiple channels, and price optimization and promotion issues.

Recent work has included the successful development and execution of an integrated strategy to protect regional share against competitive entry. The work involved a series of actions including store format redesign around occasion-based segments, and development of strategic loyalty programs.

Megacity Growth Strategy

Jennifer Lacks Kaplan and Mark Pocharski 12 June 2010 Article

The world’s rapidly growing megacities represent significant opportunities for companies seeking new markets and justify a unique approach to an important source of potential growth. In this article, Jennifer Lacks Kaplan and Mark Pocharski explain what it takes for companies to build winning strategies to take advantage of this growth opportunity.

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How Innovation Really Works

Nikhil Prasad Ojha, Parijat Ghosh, Sarah Stein Greenberg, Anurag Mishra, with staff of Business Today Magazine 30 May 2010 Article

In this article, “How Innovation Really Works,” experts from Monitor produced a special research report with Business Today to explore how Monitor’s Ten Types of Innovation™ framework applies to growing, innovative companies in India.

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How to Set an Innovation Agenda

Bansi Nagji and Brian Quinn 12 April 2010 Article

In this feature article "Shotgun Blues" from The Conference Board Review, Monitor's Bansi Nagji and Brian Quinn explain how corporate leaders can set a course to innovate in their organizations and industries to unlock value and create new opportunities for growth.

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Stop Reacting to Buyers’ Price Expectations; Manage Them

Thomas T. Nagle, Joseph Zale and John Hogan 2 April 2010 Article

In this article adapted from the authors’ new book, The Strategy and Tactics of Pricing (Prentice Hall, 2010), coauthors Thomas T. Nagle, Joseph Zale and John Hogan explore how executives can create pricing policies that lead to profitable and productive customer relationships.

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Accelerating Corporate Transformations, a Webcast Presentation

1 April 2010 Article

In this webcast presentation, experts from Monitor share specific insights gained from 25 years of experience helping executives lead major transformations in their organizations. Experts explain the critical enablers of successful transformation and the barriers that every leader must anticipate and confront. And they will explain why speed is essential to execute bold new ideas that create lasting impact.

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The 'New Normal': How Sustainability and Environmental Stewardship is Changing Corporate Competitiveness

Bob Lurie and Scott Daniels, Monitor Group 11 February 2010 Article

A business environment in which carbon emissions carry new costs creates a different competitive context. To succeed in this new environment, companies must reevaluate their core strategic choices, rethink their critical sources of competitive advantage and invest in new capabilities.

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The Official Future Revisited: Thoughts on China's Consumer Landscape in 2015

Torsten Stocker, Angela Wang, Allison Cui of Monitor Group 27 January 2010 Article

The future of China's consumer economy will depend on how consumers lives evolve in the future. This paper examines aspects of consumers' lives -- where they will live, how societal changes will impact their families, their choices and behavior -- to examine questions about the future of the Chinese consumer landscape.

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Accelerating Corporate Transformations

Robert H. Miles in Harvard Business Review 1 January 2010 Article

In this Harvard Business Review cover article, Robert H. Miles, a senior adviser to Monitor, outlines six organizational problems which can slow corporate change, and explains how to attack them sequentially.

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Open Innovation: No Longer an Option

Geoff Tuff and Ben Jonash 23 October 2009 Article

Companies need to look beyond their walls to compete in these tumultuous times. Open innovation can help businesses more reliably discover new ideas, but they need discipline to pursue the right opportunities with the right approaches. Read more and see other articles in our series.

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Taking Advantage of Tumultuous Times: Claiming the Future

Eamonn Kelly 23 October 2009 Article

In this video Eamonn Kelly outlines four key discontinuities driving global change and identifies how leaders can take action to gain competitive advantage. It is part of a special series explaining how leaders can seize opportunities during tumultuous times.

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