Professional Services

Professional services firms engage Monitor to address issues such as corporate strategy, corporate development, definition of mission, vision and values, service line offer development, go-to-market strategies, corporate venture portfolio development, e-commerce strategies, offshoring, and outsourcing.

Recent work has included the development of a corporate growth strategy for a leading professional services organization, including the strategic design and execution of several new corporate growth ventures.

Exploring and Learning from the Future: Five Steps for Avoiding Strategic Surprises

Doug Randall March 23, 2009 Article

Why do organizations get blindsided by market transformations that could have been anticipated?  This article from Strategy & Leadership guides you through a systematic process for incorporating plausible but challenging future scenarios into your organization’s learning processes, to help mitigate risk and decrease the likelihood of being unprepared for discontinuities.

 

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Spending Smarter on Marketing in Tumultuous Times

By Jennifer Lacks Kaplan, Mark Pocharski and Victoria Levy March 16, 2009 Article

Facing a sharp economic downturn and fundamental shifts in the way buyers learn and make decisions, companies must adapt their mix of marketing expenditures and develop new models for customer engagement. These new models, informed by insight into how customers think and behave, welcome shoppers’ involvement in shaping when, where and how they receive information and how they interact with products and brands.

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How Computer Modeling Worsened the Financial Crisis and What We Ought to Do About It

Joseph Fuller March 6, 2009 Article

In this essay for The American Scholar Magazine, Monitor co-founder Joseph Fuller argues that Wall Street's use of computer-based models worsened the current financial crisis and recommends ways to make financial firms more responsible for managing the risk these models introduce.

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Taking Advantage of Tumultuous Times Video: Four Issues to Confront

By Eamonn Kelly March 3, 2009 Article

Corporate leaders coping with the current recession have to deal with forces that their predecessors in past recessions did not confront, explains Eamonn Kelly a partner and global head of thought leadership and networking at Monitor Group. In this six-minute video excerpt from a recent executive briefing, Kelly cites four disruptive forces leaders must confront as they grapple with the recession and prepare for the long term: the rise of a global economy not centered in the West; the blurring of boundaries among the commercial, government and non-government sectors; the significance of sustainability as a business issue requiring action; and the transformative impact of new connective technologies.

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Economic Crisis Breeds Opportunities for Entrepreneurship

Monitor Regional Competitiveness Group January 15, 2009 Article

“Paths to Prosperity; Promoting Entrepreneurship in the 21st Century,” a new Monitor Group study, interviewed entrepreneurs in 22 countries to determine attitudes and critical policies required for entrepreneurship to thrive in different regions around the world, including the importance of a society's fostering of entrepreneurial skills and tax policies that encourage R&D.

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A Strategic Approach to Dealing with Activist Shareholders

Michael Armstrong and Jonathan Joffe January 14, 2009 Article

Monitor's research suggests that while the financial meltdown claimed a number of hedge funds, those funds with activist strategies are worth watching. This report, by Michael Armstrong and Jonathan Joffe from Monitor's Integrated Strategy and Finance practice, describes typical behaviors of shareholder activists and how CEOs and boards of directors can deal with them. 

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The Terminator Comes to Wall Street

Joseph Fuller December 11, 2008 Article

The advent of computer-based, program trading is arguably the most important change in global investing. Like in so many Hollywood scripts, this gradual shift seemed benign and protagonists failed to pick up foreshadowing signals. Now regulators and legislators working to prevent a future financial calamity must account for the pervasive role that models now play in making global markets.

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How to Lead—and Succeed—Through the Downturn

Monitor Group November 25, 2008 Article

These are unprecedented times for corporate executives—incredible volatility in the markets, sinking consumer confidence, a new financial crisis every week.  As a result, executives need to act quickly to tackle short term problems while setting the stage for long term growth. While we’ve dealt with recession before, the level of volatility and structural change posed by this crisis calls for a radically different playbook of options for achieving growth. 

In our view, there are certain, key levers companies can pull to find real growth and address the uncertainty.  The topics covered here can help shape your leadership agenda.

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Making Smarter Technology Decisions

Geoff Tuff November 17, 2008 Article

In today’s increasingly volatile economy, companies that make informed technology decisions can gain a significant edge over their competition without spending more on technology to do so.  This paper examines the forces that have prevented some companies from unlocking the strategic potential of their technology assets and highlights the tools top-performing companies have employed to drive growth. 

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Precision Marketing: Five Ways to Make Better Marketing Decisions

Jennifer Lacks Kaplan and Yakir Siegal October 31, 2008 Article

Once at the mercy of marketers, customers have developed coping mechanisms to combat the torrent of messages that come their way. Companies need to move past traditional approaches to get their attention.

In this Conference Board article Jennifer Lacks Kaplan and Yakir Siegel, both partners at Monitor Group, discuss five principles that can help companies better focus marketing investment decisions in a challenging world of new technologies and delivery channels.

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