Large public sector organizations – government agencies, multi-lateral institutions and non-profits alike – face unprecedented management challenges, ranging from labyrinthine and entrenched organizational structures to complex administrative policies. The result is slow decision-making, unnecessarily high costs, and, quite often, an overall sense of organizational inertia and resistance to change. These challenges have come to define the very meaning of a bureaucracy. Problems develop over time, often slowly enough as to go unnoticed, but accumulating, layer upon layer, into significant roadblocks that impede optimal performance.