Marketing and Pricing

At Monitor, we are changing the way thousands of marketers do their jobs and drive growth for their organizations. Our marketing and pricing capabilities cover a range of issues critical to growth.

Our marketing work encompasses: customer segmentation; buying and usage process analysis; deep customer understanding; value proposition development; channel optimization; marketing mix optimization; activation programs; brand strategy and brand value creation; advertising strategy; online channel optimization and integration into multi-channel systems; customer experience design; marketing function organization design.

Our pricing work addresses: pricing strategy; value creation; pricing process design; offer development; new product pricing, value communications; sales negotiations; price setting; competitive response; pricing education and training

In recent years we have executed extensive capability-building programs with clients, transferring many of the capabilities listed above to our clients and—most importantly—embedding the capability into their organizations to enable future growth. Our methods include a mix of executive education, e-learning tools, work-process software, data and analytics engines, and new planning frameworks.

Trade Investments: Managing Costs and Relationships to Improve Returns

Christine Delivanis and Martin Zimmermann November 16, 2011 Article

Consumer product manufacturers invest millions of dollars into channel partnerships to influence the way consumers experience their product at the point of sale. These trade investments take many forms, ranging from standard rebates and cash payments to strategic collaboration programs. For many manufacturers in recent years, trade investment levels have increased faster than the sales they are designed to influence, contributing to eroded profit margins. In this article, part of the Monitor Perspectives white paper series, Christine Delivanis and Martin Zimmermann outline the challenges to sound trade investment and present four steps to maximizing manufacturers’ trade investment returns.

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Transforming Commercial Models to Address New Health Care Realities

Jeff Wordham and Sheryl L. Jacobson November 8, 2011 Article

Fundamental changes in the health care system are transforming how key stakeholders value, obtain, and process information. While biopharmaceutical companies are experimenting with different solutions, they are not going far enough and fast enough to address new realities. In this article, part of the Monitor Perspectives white paper series, Jeff Wordham and Sheryl L. Jacobson outline how companies can succeed by fundamentally rethinking their approaches to customers, offering and channels.

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Transforming Customer Experiences—How Pharmaceutical Companies Can Deliver Greater Value to Customers: Video Highlights

Dr. Wendy Dixon, David Hole, Sheryl Jacobson and Jeff Wordham October 21, 2011 Article

In these video clips, Monitor thought leaders explain why pharmaceutical companies need to think differently about their commercial models—their approaches to customers, offerings, and channels—to make important changes to their strategies and adapt to the new shape of the pharmaceutical industry.

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Insights from the Field: Integrated Marketing Success

Steven Goldbach and John Felice September 30, 2011 Video

Voted Marketer of the Year for 2010 by Advertising Age magazine, Ford Motor Company’s marketing team has a reputation for being innovative and stunningly successful. In these video clips, Monitor’s Steven Goldbach interviews John Felice, General Manager of Ford and Lincoln Marketing, about the company’s journey to become a market leader through game-changing marketing initiatives.

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Why Memory Matters—Transformational Ideas for Customer Engagement: A Monitor Webcast

Steven Goldbach, Mark Pocharski, Robert Lurie, and Vinay Gupta July 28, 2011 Video

In this webcast, Monitor’s thought leaders discuss the latest research into the psychology behind decision-making and memory formation, using this framework to identify a practical approach for getting customers to remember your company’s messages and assessing the quality of your customer engagement strategy.

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Integrated Marketing—Think Hockey, Not Football: An Animated Video

Steven Goldbach May 24, 2011 Article

In this animated video, Monitor partner Steven Goldbach explains that integrated marketing teams should be modeled more like hockey teams than football teams—they should be composed of quick-thinking and fast-acting team members instead of specialized, inflexible individual players.

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Delivering Measurable Results: The Path to Profit Improvement

Robert Browne, Josh Lee, Mike Standing and Lisa S. Thompson May 17, 2011 Article

Many companies experience cycles in which revenue growth and cost cutting alternate in focus. While these cycles are understandable, they often damage long-term profitability. In this article, Monitor's Robert Browne, Josh Lee, Mike Standing and Lisa S. Thompson present the Delivering Measurable Results approach, which helps firms escape these cycles of revenue growth and cost cutting by developing programs that can sustainably improve their margins.

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The Keys to Integrated Marketing Success

Sandra Pocharski and Steven Goldbach May 16, 2011 Article

In these videos from Lindsay, Stone & Briggs, Monitor partners Sandra Pocharski and Steven Goldbach discuss the importance of integrated marketing, as well as structural barriers organizations often confront when trying to achieve it.

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Profit in the Cloud: VAR Economics & Office 365

Steven Pickle, Joseph Fowler and John Collins April 21, 2011 Article

For this report, Microsoft asked Monitor Group to look specifically at what it takes for value-added resellers (VARs) in the information technology industry to excel with cloud offerings, particularly with one of Microsoft’s newest cloud services, Office 365.

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States Demand Proof of Value in Health Care Decisions

Cameron McClearn April 12, 2011 Article

Monitor's Cameron McClearn discusses Washington State's initiative to examine the economic value of medical treatments when determining health care coverage decisions—a growing national trend which reinforces the importance for pharmaceutical companies to effectively communicate the cost effectiveness of their products. A version of this blog appeared on the website of Pharmaceutical Executive.

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