Businesses increasingly realize that significant growth opportunities are unlikely to come from incremental change.
Many companies set their prices without doing anything to manage the pricing environment.
There is much to understand about brands, much we need to understand about brands, now and in the future.
CIOs and CMOs must join forces to address customer interaction challenges -- not from their well-defended functional silos, but together.
Technology is taking over front office roles in customer relationship management and sparking a revolution.