Marketing and Pricing

At Monitor, we are changing the way thousands of marketers do their jobs and drive growth for their organizations. Our marketing and pricing capabilities cover a range of issues critical to growth.

Our marketing work encompasses: customer segmentation; buying and usage process analysis; deep customer understanding; value proposition development; channel optimization; marketing mix optimization; activation programs; brand strategy and brand value creation; advertising strategy; online channel optimization and integration into multi-channel systems; customer experience design; marketing function organization design.

Our pricing work addresses: pricing strategy; value creation; pricing process design; offer development; new product pricing, value communications; sales negotiations; price setting; competitive response; pricing education and training

In recent years we have executed extensive capability-building programs with clients, transferring many of the capabilities listed above to our clients and—most importantly—embedding the capability into their organizations to enable future growth. Our methods include a mix of executive education, e-learning tools, work-process software, data and analytics engines, and new planning frameworks.

Megacity Growth Strategy

Jennifer Lacks Kaplan and Mark Pocharski June 12, 2010 Article

The world’s rapidly growing megacities represent significant opportunities for companies seeking new markets and justify a unique approach to an important source of potential growth. In this article, Jennifer Lacks Kaplan and Mark Pocharski explain what it takes for companies to build winning strategies to take advantage of this growth opportunity.

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Stop Reacting to Buyers’ Price Expectations; Manage Them

Thomas T. Nagle, Joseph Zale and John Hogan April 2, 2010 Article

In this article adapted from the authors’ new book, The Strategy and Tactics of Pricing (Prentice Hall, 2010), coauthors Thomas T. Nagle, Joseph Zale and John Hogan explore how executives can create pricing policies that lead to profitable and productive customer relationships.

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The Strategy and Tactics of Pricing: A Guide to Growing More Profitably (5th Edition)

Thomas T. Nagle, John E. Hogan, Joseph Zale Book

This book by Monitor pricing strategy experts shows business leaders how to move from tactically "optimizing" prices in markets where they seemingly exercise little control to managing their markets strategically.

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The Official Future Revisited: Thoughts on China's Consumer Landscape in 2015

Torsten Stocker, Angela Wang, Allison Cui of Monitor Group January 27, 2010 Article

The future of China's consumer economy will depend on how consumers lives evolve in the future. This paper examines aspects of consumers' lives -- where they will live, how societal changes will impact their families, their choices and behavior -- to examine questions about the future of the Chinese consumer landscape.

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Working Wikily 2.0

Diana Scearce, Gabriel Kasper, and Heather McLeod Grant August 6, 2009 Article

Over the past year, the use of social media tools has become increasingly mainstream, interest in both networks and leading with a network mindset has mushroomed (driven in part by the success of the 2008 Obama campaign), and the tools themselves have continued to mature. This paper, an updated version of a 2008 article, is an effort to update and share our learning to date.

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Creating Performance-Based Contracts You Won’t Regret

Monitor Group June 4, 2009 Article

This paper describes three contracting challenges pharmaceutical executives face when working on performance-based contracts, and how they can overcome them.

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Defending Profitability with Proactive Price Management

By Tom Nagle, Joseph Zale and John Hogan April 28, 2009 Article

Taking Advantage of Tumultuous Times, a series of articles and narrated slideshows from Monitor, offers insights into critical issues organizations face—from corporate strategy to adaptive cost cutting—during this unprecedented period of economic uncertainty and disruption challenging industries across the globe. This article explains how to use strategic pricing strategies to survive a difficult economy and emerge from it stronger and more competitive.

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Access to Minds: Insights from the Monitor Talent Network

Monitor Talent March 26, 2009 Article

In these videos, thought leaders from the Monitor Talent Network tell us their thoughts about the future in business, communications, media and technology.

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Spending Smarter on Marketing in Tumultuous Times

By Jennifer Lacks Kaplan, Mark Pocharski and Victoria Levy March 16, 2009 Article

Facing a sharp economic downturn and fundamental shifts in the way buyers learn and make decisions, companies must adapt their mix of marketing expenditures and develop new models for customer engagement. These new models, informed by insight into how customers think and behave, welcome shoppers’ involvement in shaping when, where and how they receive information and how they interact with products and brands.

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Excellence in Market Activation

Courtland Jenkins and Geoff Tuff January 28, 2009 Article

Eastman Chemical Company turned to Monitor Group to help it drive organic growth in a highly competitive and commoditized B2B market for plastic packaging.

In this article from Marketing Management, Courtland Jenkins of Eastman Chemical and Monitor's Geoff Tuff, outline the challenges the company faced and how they worked to solve them: analyzing which customer segments valued Eastman's innovations, understanding the best means for communicating with those customers and demonstrating customer value.

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