Marketing and Pricing

At Monitor, we are changing the way thousands of marketers do their jobs and drive growth for their organizations. Our marketing and pricing capabilities cover a range of issues critical to growth.

Our marketing work encompasses: customer segmentation; buying and usage process analysis; deep customer understanding; value proposition development; channel optimization; marketing mix optimization; activation programs; brand strategy and brand value creation; advertising strategy; online channel optimization and integration into multi-channel systems; customer experience design; marketing function organization design.

Our pricing work addresses: pricing strategy; value creation; pricing process design; offer development; new product pricing, value communications; sales negotiations; price setting; competitive response; pricing education and training

In recent years we have executed extensive capability-building programs with clients, transferring many of the capabilities listed above to our clients and—most importantly—embedding the capability into their organizations to enable future growth. Our methods include a mix of executive education, e-learning tools, work-process software, data and analytics engines, and new planning frameworks.

Creating Performance-Based Contracts You Won’t Regret

Monitor Group June 4, 2009 Article

This paper describes three contracting challenges pharmaceutical executives face when working on performance-based contracts, and how they can overcome them.

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Defending Profitability with Proactive Price Management

By Tom Nagle, Joseph Zale and John Hogan April 28, 2009 Article

Taking Advantage of Tumultuous Times, a series of articles and narrated slideshows from Monitor, offers insights into critical issues organizations face—from corporate strategy to adaptive cost cutting—during this unprecedented period of economic uncertainty and disruption challenging industries across the globe. This article explains how to use strategic pricing strategies to survive a difficult economy and emerge from it stronger and more competitive.

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Access to Minds: Insights from the Monitor Talent Network

Monitor Talent March 26, 2009 Article

In these videos, thought leaders from the Monitor Talent Network tell us their thoughts about the future in business, communications, media and technology.

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Spending Smarter on Marketing in Tumultuous Times

By Jennifer Lacks Kaplan, Mark Pocharski and Victoria Levy March 16, 2009 Article

Facing a sharp economic downturn and fundamental shifts in the way buyers learn and make decisions, companies must adapt their mix of marketing expenditures and develop new models for customer engagement. These new models, informed by insight into how customers think and behave, welcome shoppers’ involvement in shaping when, where and how they receive information and how they interact with products and brands.

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Excellence in Market Activation

Courtland Jenkins and Geoff Tuff January 28, 2009 Article

Eastman Chemical Company turned to Monitor Group to help it drive organic growth in a highly competitive and commoditized B2B market for plastic packaging.

In this article from Marketing Management, Courtland Jenkins of Eastman Chemical and Monitor's Geoff Tuff, outline the challenges the company faced and how they worked to solve them: analyzing which customer segments valued Eastman's innovations, understanding the best means for communicating with those customers and demonstrating customer value.

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Understanding China’s Middle Class

Kheehong Song and Allison Cui January 27, 2009 Article

Gone are the days when companies looked at China as a monolithic land of 1 billion potential customers. Companies are now focusing on how to capture small segments of China’s giant market, and none of these segments is as attractive or as full of potential as the country’s rapidly growing—and multifaceted—middle class.

In this article from The China Business Review, Monitor Group's Kheehong Song and Allison Cui use Monitor's experience to explain how companies can succeed in the Chinese marketplace by analyzing and targeting the right segments of China’s diverse and rapidly emerging middle class.

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How Marketing Drives Top-Line Growth in a Recession

Mark Pocharski November 25, 2008 Article

Top-line growth does exist in a recession, but finding it requires that marketing leaders be relentless in their pursuit of ways to redefine the playing field, be it through innovative go-to-market models, offer structures, or doubling and tripling down on the highest potential brands or segments.

In this paper, Monitor's Mark Pocharski explains how the strongest marketing organizations provide insight to help their companies make profitable decisions and minimize risk.

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How to Lead—and Succeed—Through the Downturn

Monitor Group November 25, 2008 Article

These are unprecedented times for corporate executives—incredible volatility in the markets, sinking consumer confidence, a new financial crisis every week.  As a result, executives need to act quickly to tackle short term problems while setting the stage for long term growth. While we’ve dealt with recession before, the level of volatility and structural change posed by this crisis calls for a radically different playbook of options for achieving growth. 

In our view, there are certain, key levers companies can pull to find real growth and address the uncertainty.  The topics covered here can help shape your leadership agenda.

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Precision Marketing: Five Ways to Make Better Marketing Decisions

Jennifer Lacks Kaplan and Yakir Siegal October 31, 2008 Article

Once at the mercy of marketers, customers have developed coping mechanisms to combat the torrent of messages that come their way. Companies need to move past traditional approaches to get their attention.

In this Conference Board article Jennifer Lacks Kaplan and Yakir Siegel, both partners at Monitor Group, discuss five principles that can help companies better focus marketing investment decisions in a challenging world of new technologies and delivery channels.

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The Year of Marketing Dangerously

Christopher Meyer October 1, 2008 Article

In this Harvard Business Review forethought article, Chris Meyer supports his prediction that, "A perfect storm is brewing for network advertising at the end of the year, and it will be gigantic for having been pent up so long."

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